Thanks for visiting Prismborne. We read every message that comes our way, and we welcome your questions, corrections, and ideas about personal finance, credit, and money management.
What You Can Write To Us About
Our inbox is the right place for editorial matters. If something on the site caught your attention, or if you spotted a detail that needs a second look, we want to hear from you.
- Content feedback: Tell us if an article was helpful, confusing, or missing something you expected.
- Corrections: If you believe a fact, figure, or explanation is wrong or out of date, point us to it so we can review and fix it.
- Topic suggestions: Share the credit, budgeting, or banking questions you wish more sites explained clearly.
- Partnership and press: Reach out about media requests or working together on educational content.
How To Reach The Editorial Team
Send your message to [email protected]. A short, specific subject line helps us route your note to the right editor faster.
When you write, include enough detail for us to understand your question. If your message refers to a particular article, a link or title saves everyone time.
Response Times
We are a small editorial team, so replies are not instant. We aim to respond within a few business days, though busy stretches can stretch that window longer. If your question is general, you may find that an existing article already answers it.
What We Cannot Help With
Please read this part carefully. Prismborne is an independent education site, not a bank, lender, card issuer, or financial institution. We are not customer service for any company you do business with.
We cannot access, open, close, or look up your accounts. We cannot check your balance, dispute a charge, change a due date, or unlock a card. If you have a problem with a specific account, contact that company directly using the details on their website, your statement, or the back of your card.
We also do not give personalized financial advice. Our writers explain how credit, loans, and budgeting work in general terms so you can make informed decisions and ask better questions of a licensed professional.
A Note On Privacy
When you email us, you share your address and whatever you choose to include. We use that information only to reply and to improve our content. We will never sell it.
To protect your privacy, please do not send account numbers, passwords, Social Security numbers, or other sensitive details. We do not need them, and email is not a secure place to store them.